We are so fortunate to have such wonderful and loyal clients. Below are testimonials provided by some of the families, residents and business owners we have served over the years.
I wanted to let you know how much help you have been over the past few months in maintaining our pool and spas. Your knowledge and expertise has proven invaluable to us. Your advice on pool chemicals and equipment have saved us on the maintenance and up keep costs. You and your staff have been very responsive and helpful to the residents of Gramercy Club using the pool and spa facilities. I look forward to our continued use of your services and highly recommend Blue Water Pools & Spas to anyone needing either residential or commercial pool/spa service. Thanks again! -Timothy
Blue Water Pool and Spas started their work at the Townview Association in 2008. We weren't sure what to expect- since they were a new vendor. Needless to say, the transition to Blue Water Pool and Spas was fabulous. They were detailed in their bid, provided incredible service and maintenance, always available for every little question I had and handled each pool inspection from start to finish. Molly and Bob also made suggestions on what we could do to reduce costs. We are so impressed with their work and service! I would highly recommend Blue Water Pool and Spas to anyone. -Chris
I have had Blue Water service our pool for 17 years and without fail they have made our pool experience a great one. Bob has set the tone for a strong work ethic and daughter Molly and team follow his lead! If they cannot do something, no doubt they will find an expert in the field to assist. I would highly recommend their service to whomever has a pool and without mentioning any names of the companies we used prior to Blue Water, no other company can come close! -Mike
We have used Blue Water Pools & Spas, Inc. for the last 10 years. They have been wonderful. Anytime we have had issues with our pool or spa they have always taken care of it in a timely matter. At times they have gone over and beyond to get things fixed for us. They are a hard working company and really put their customers first. We can't thank them enough for the service they have given us within the past 10 years. Thank you Bob, Molly, Jeremy, and all the dedicated staff that has kept our pool up and running and looking beautiful for the past 10 years. -Tom & Sue
We are now enjoying our fourth pool and until three or four years ago we had always used one of the "major" pool companies for service, maintenance, and repairs. Over the years we have had received a few direct mail flyers from Blue Water Pools & Spas but since they do not have a big brick and mortar store we didn't have any confidence that they could provide the level of service we desired. One day our heater went out and we called our regular pool company. It was a week before they got out to look at the problem. After taking the heater apart the technician told us we needed a new blower, which he didn't have. Rather than taking ownership of the repairs he told us we had to call the service department to order the part and reschedule its installation. Just before the technician left I noticed he hadn't finished reassembling the heater and when I pointed it out he acted like it was a huge inconvenience for him to put the heater back the way it was. On top of that, the service department said they couldn't locate a replacement part and basically left us hanging. After twenty-five plus years of loyalty to that company, we decided we would never do business with them again. We called another pool company and not only did they locate a replacement part, they installed it the same day! Unfortunately their price was as astronomical as their service was outstanding. We were very impressed with the service bu couldn't afford their prices. When fall came we decided to give Blue Water Pools & Spas a chance and called to schedule a closing. They came out on the day and time agreed upon, serviced the pool quickly and efficiently, and charged us less than we had been playing the previous company. While they were here, we inquired about a liner replacement for the following spring. Blue Water Pools & Spas located exactly the liner design we wanted and gave us a very competitive price so we gave them the go ahead yo replace our liner first thing in the spring. It seemed like the ice had barely gone out of the pool and to our surprise, there was Blue Water Pools & Spas, ready to install the new liner. They did a fantastic job and finished it in less than a day. We were billed exactly what was quoted and couldn't be happier with the liner and the service. Since then we've used Blue water Pools & Spas exclusively and have found them to be exceptionally responsive, prompt, knowledgeable, competitively price, and...friendly!! Plus, we much prefer to do business with a family-owned, local company where we are treated like family ourselves! -The Bernhardt Family